During a team meeting about medication management, what should the case manager do regarding client complaints?

In the context of a team meeting focused on medication management, sharing the client's concerns about side effects is a key responsibility of the case manager. By relaying these concerns, the case manager ensures that the client’s experience and feedback are taken into account, which is essential for making informed decisions about medication adjustments or treatment plans.

A client's complaints, especially regarding side effects, can be crucial indicators of how well they are responding to a treatment. Addressing these issues collaboratively allows the healthcare team to respond appropriately, such as by considering alternative medications or adjusting dosages. This practice promotes client-centered care and supports better health outcomes.

In contrast, advocating for immediate medication changes without first discussing the concerns could bypass necessary evaluations and discussions among the healthcare team members. Similarly, suggesting that the client refrain from voicing concerns undermines the client's voice and could negatively impact their willingness to communicate about their treatment. Remaining silent would not contribute to the decision-making process, as it is vital for the case manager to actively engage in dialogues concerning the client's needs.