During an assessment, why is it important to contact a client's landlord and friends?

In the context of an assessment, contacting a client's landlord and friends is important because it helps to incorporate environmental and natural supports into the case management process. Engaging with these external resources allows the case manager to gather comprehensive information about the client’s living situation and social support network.

Understanding the client's environment can reveal factors that may affect their mental health or behavioral issues, such as housing stability and social relationships. This information can help in developing a more effective and holistic treatment plan that takes into consideration the supports available to the client within their community. By incorporating these elements, case managers can facilitate access to additional resources and support systems that can enhance the client's recovery and well-being.