How should a case manager respond when a client no longer wants to work on a specific service plan goal?

Study for the Certified Behavioral Health Case Manager (CBHCM) Test. Engage with diverse question formats and gain insights with detailed explanations. Be prepared for your certification exam!

The most appropriate response for a case manager when a client no longer wants to work on a specific service plan goal is to change the service plan goals and objectives based on the client's wants and needs. This approach is grounded in person-centered care, which emphasizes the importance of collaborating with clients to ensure that their goals align with their interests and motivations.

By actively engaging the client in the process and taking their feedback into account, the case manager fosters a supportive and empowering environment. This can lead to improved outcomes, as clients are more likely to be committed to goals that they feel are relevant and meaningful to them.

Additionally, adapting the service plan is an essential part of the role of a case manager, as it acknowledges that clients' needs can change over time. Listening to clients and being flexible in the planning process can make a significant difference in their engagement and overall progress in treatment. Thus, option B reflects best practices in case management by prioritizing the client's autonomy and preferences in developing a service plan that promotes their well-being.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy