In what way can case managers address barriers to accessing care?

Providing transportation assistance and advocacy is a critical way for case managers to address barriers to accessing care. Many individuals face logistical challenges that prevent them from obtaining the healthcare services they need. These challenges can include a lack of reliable transportation, which may hinder their ability to attend scheduled appointments or access necessary facilities for their treatment.

By offering transportation assistance, case managers can help clients overcome these logistical barriers, ensuring they can reach their appointments and receive the care they require. Advocacy also plays an essential role as case managers can help clients navigate the healthcare system, connect them with resources, and support their engagement in services. This comprehensive approach directly addresses obstacles, promoting better health outcomes and enhancing continuity of care.

In contrast, providing only telehealth options might not be sufficient as it can exclude individuals who lack the technology or internet access. Limiting appointment availability would further restrict access to care, while enforcing strict attendance policies could deter clients struggling with significant barriers, ultimately disrupting their care instead of facilitating it.