What could be a potential outcome if a service plan does not incorporate client feedback?

Study for the Certified Behavioral Health Case Manager (CBHCM) Test. Engage with diverse question formats and gain insights with detailed explanations. Be prepared for your certification exam!

When a service plan fails to incorporate client feedback, one significant potential outcome is increased likelihood of client disengagement. Engaging clients in the planning process is essential for ensuring that their needs, preferences, and goals are acknowledged and addressed. When clients feel their perspectives are ignored, they may become less motivated to participate in their own care, leading to a breakdown in the therapeutic alliance and decreased commitment to the service plan. This disengagement can ultimately result in poorer health outcomes, as clients may not adhere to the plan of care or may withdraw from services altogether.

In contrast to this correct outcome, higher client satisfaction and improved alignment with goals are less likely to occur if clients do not feel involved in the process. Additionally, while accurate documentation is important in case management, it does not directly correlate with client engagement or satisfaction when feedback isn't sought. Therefore, neglecting to include client input can critically undermine the effectiveness of the service plan and the overall therapeutic relationship.

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