What is the best way to empower clients during case management?

Empowering clients during case management is best achieved by providing them with choices and resources. This approach enables clients to take an active role in their own care, promoting self-determination and ownership over their decisions. When clients feel they have options, they are more likely to be engaged in the process and motivated to work towards their goals.

By offering resources, you equip clients with the tools they need to make informed decisions that best fit their individual circumstances. This practice fosters a partnership between the case manager and the client, helping to build trust and accountability in the relationship. Empowerment leads to better outcomes, as clients become more invested in their well-being and the steps required to achieve it.

In contrast, making decisions for clients, limiting their involvement, or focusing solely on their problems can disempower them, creating a dependency on the case manager and diminishing their confidence in managing their own lives.