What is the significance of goal-setting in the case management process?

Goal-setting is significant in the case management process because it acts as a motivational tool for client engagement. When clients are involved in setting their own goals, they have the opportunity to identify what is truly important to them. This involvement encourages ownership of their progress, fostering a sense of responsibility and commitment to their journey. Goals can also provide a clear direction and concrete benchmarks for success, which can boost clients' confidence and help them stay focused on their recovery or improvement.

By establishing specific, measurable, achievable, relevant, and time-bound (SMART) goals, case managers can facilitate a structured plan that allows clients to see their advancements and areas of need, enhancing their motivation. This naturally leads to increased engagement in the case management process, as clients recognize the importance of meeting the goals they have collaboratively established.