Which action is NOT within the scope of practice for a case manager?

Providing therapy is not within the scope of practice for a case manager. Case managers typically focus on facilitating access to services, coordinating care among various healthcare providers, and ensuring that clients receive the necessary support and resources. Their role often includes assessing client needs, developing care plans, and connecting clients with appropriate services and specialists.

While counseling clients may be part of a case manager's activities, it typically does not involve in-depth psychotherapy, which is the domain of licensed mental health professionals. Referring clients to specialists and coordinating care are essential functions of case management, as these actions ensure that clients receive comprehensive treatment tailored to their specific needs. Therefore, the primary reason that providing therapy stands out as the action not aligned with case management duties is that therapy requires specialized training and licensing, distinguishing it from the supportive and connective role of a case manager.